Common Questions
How long does shipping take?
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Orders ship within 1-2 business days. Delivery typically takes 5-9 business days within the US.
How do I freeze the Reset Roller?
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Fill it with water through the top opening, then place it in your freezer for at least 4 hours before first use. Rinse and refreeze after each session.
Is it safe for sensitive skin?
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Yes — the silicone shell is body-safe and designed for direct facial contact. As with any cold tool, avoid prolonged contact on one area and discontinue use if you experience irritation.
What's your return policy?
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Unused, unopened items can be returned within 14 days of delivery. Reach out via our Contact page to start a return.